Well they said they couldn't. The combination DC motor and belt drive system are extremely quiet, and could barely be heard from inside my house, whereas the chain-driven Craftsman opener it replaced literally rattled the windows. Sign up for What's New Now to get our top stories delivered to your inbox every morning. The traveler carriage (attaches to the door and moves along the bar) wore out. Pretty clear to me they don't intend to honor the warranty and were simply acting in a preconceived bad faith manner to cause me to give up and go away. To return to the main screen from anywhere in the app, tap the Home button. Suggest you read other reviews regarding Genie. Below the button you can see the current status (open or closed) and the time and date of the last activity. Recieved the opener quickly, It only took about 20 minutes to install. WOW, maybe the first first level tech could have lead with that instead of insisting that the door was the problem. Best Selling Genie Garage Door Opener Reviews Genie is one of USA’s best-known companies for quality Garage Door Openers. The opener was purchased through Walmart, the extension through Genie. The units are plugged into surge protectors. In this post, I will walk you through the difference between Liftmaster and Genie garage door openers to help you make a purchase decision. It was more the screwing around for 3 1/2 hours and then having to spend another $60.00. Moreover, Genie Garage Door Opener is a strong competitor in this market and following sections. Garage door openers are a perfect example of right technology applied at right time so here we bring you the 7 best garage door opener reviews of 2020. The soft open and close feature of the motor provides smooth garage door operation, an enhancement over AC motors. Sure with NO LOAD the thing works fine... Place a load on it, and it fails. Get buying tips about Miscellaneous delivered to your inbox. The connectivity features are identical, so this review can help you understand both how models offer enhanced connectivity. Here you can configure Wi-Fi settings and remove the controller from your network. I failed to mention that when I was taking the coupler out, I unplugged the operator... Can you see where this is leading? I stated this was a terrible customer service. Genie SilentMax 1200 Garage Door Opener Review | 5 Major Features 1. Genie SilentMax 1200 Model 4042-TKH Garage Door Opener with Motion Detection Lighting, Ultra-Quiet Steel-Reinforced Belt Drive, 140V DC Motor . Within the 1st year the circuit board failed, that one was replaced with no hassle through my subcontractor. I'm more inclined to remove the new unit and return it to the store (that the instructions tell me not to do) and take it up with my credit card company. Indeed, with this innovation, your door is secured against invasion by unauthorized users. Genie Chain Drive 750 3/4 HPc Garage door opener has all of the latest technology to enable you to open and close your garage when needed. This company is not yet accredited. We installed the residential Genie 3120 garage door opener with belt-drive, battery backup, and Aladdin Connect for WiFi connectivity and control. Now the second second level tech gets on the phone, we chat and I tell her that it is now working after I unplugged it and plugged it back in. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. My self-installed Genie garage door opener worked fine for 6 months, but then didn't. How do I know I can trust these reviews about Genie? If you're ready to replace your aging garage door opener, the Genie SilentMax Connect opener is a solid choice. Rude, condescending and arrogant customer service representative. We value your privacy. 150084211344 II purchased from Home Depot in 2015 completely failed on May 14, 2019. I called Genie, the wait/hold was 55 minutes, I left my number for a call back (45 minutes later). I ask repeatedly to speak with a supervisor and was told, someone would call me back within 48 hours.... No call back. Once downloaded this enables you to open and close your garage door with ease from your phone. The More button opens a screen where you can change your password, disable notifications, and change your security questions. I bought a very expensive opener ($280.00). The final garage door opener under review is the Craftsman Garage Door Opener, though it is the last, it is not the least, concerning its functionality, reliability, and durability. We’ll start sending you the news you need delivered straight to you. He wanted to know where I was, I explained I was at work, he told me I have to go home and troubleshoot the garage door and then call him back. I'm really upset that I have to spend more money to make this complete. Meanwhile, if you're happy with your existing garage door opener but want to make it part of your smart home, check out Genie's Aladdin Connect upgrade kit ($49.99). Tap a controller to view details such as the time zone, owner email address, status (online or offline), Wi-Fi network, and Wi-Fi signal strength. The Genie SilentMax Connect Garage Door Opener is a reasonably priced Wi-Fi-enabled garage door opener that you can open and close with your phone or with your voice. 5.0 out of 5 stars Genie garage door opener. By the way, the extension was opened but never taken out of the box, Genie still didn't care, too bad for me. The Doors button shows you all connected Genie door controllers and their serial numbers, and has a link to a detailed installation video tutorial. Was told they had to order a part. You can then name the opener or do it later. Lacks support for Apple HomeKit and IFTTT. Tap the Rules button to create rules to have the door automatically close after being left open for a specific period of time or during certain times of the hour. This newsletter may contain advertising, deals, or affiliate links. ULTRA-QUIET OPERATION: The SilentMax 1200 is an ideal garage door opener for garages attached to living spaces. Enjoy reading our tips and recommendations. I suggest consumers take their business to a better quality company. I would think a garage door opener would last longer than seven years with only moderate use. It works with most openers manufactured after 1993 and is easy to install, and it lets you control the opener using the Aladdin Connect mobile app and with Alexa and Google voice commands. After eight to nine seconds the LED will turn solid blue and the app will instruct you to use your phone's Wi-Fi setting to connect to the opener. The opener was a nightmare to attempt to install. I am totally disgusted with them. Original review: Nov. 4, 2019. Users desiring similar features at a lower price point can opt for the Genie SilentMax Connect 3053 garage door opener. It’s an ultra-quiet device with the smooth and powerful operation. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. A 13-year veteran of PC Magazine's Labs (most recently as Director of Operations), John was responsible for the recruitment, training and management of the Labs technical staff, as well as evaluating and maintaining the integrity of the Labs testing machines and procedures. In … Doesn't integrate with other smart devices. Together, we did everything that I had done on my own.

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